Card & Balance Terms

Terms & Conditions

  • All Game points and tickets will expire if the card is not reloaded within 6 months.
  • Game points are utilized first followed by Bonus points.
  • Bonus Points and Free games have a 3- month expiry from the last reload date.
  • Free Games work on all games except the purple swipers.
  • Blue Swiper games are valid for one month.
  • Refunds for charged balances will not be issued once the card has been used.
  • There is a charge of AED 5 for a new swipe card and AED 35 for new wristband
  • There is a charge of AED 5 for socks that can be deducted by swipe card as cash balance for some of the attractions.
  • Magic Planet reserves the right to ban any Guest who commits any fraudulent act and/or misuses the games machines and/or tampers the games machines, from all Magic Planet premises.
  • Magic Planet reserves the right to the cancel any Magic Planet Card at any time without prior notice.
  • Magic Planet reserves the right to modify the terms and conditions at any time without prior notice.
  • All promotions and offers are subject to change without notice.