Card & Balance Terms

Terms & Conditions

  • All Game points and tickets will expire if the card is not reloaded within 6 months for a regular card.
  • Bonus points in all cards will expire in 3 days after the reload date.
  • Bonus points is utilized first followed by Game points.
  • Magic Planet reserves the right to the cancel any Magic Planet Card at any time without prior
  • Once the card is recharged with the new balance, there will be no refund
  • Magic Planet reserves the right to ban any Guest who commits any fraudulent act and/or misuses the games machines and/or tampers the games machines, from all Magic Planet premises.
  • There is a charge of AED 5 for a new swipe card and AED 30 for new wristband
  • There is a charge of AED 5 for socks that can be deducted by swipe card as cash balance for some of the attractions.
  • Magic Planet reserves the right to modify the terms and conditions at any time without prior notice.
  • All promotions and offers are subject to change without notice.