Card & Balance Terms

Terms & Conditions

  • All cash balance and tickets will expire if card is not reloaded within 6 months for regular card.
  • All cash balance and tickets will expire if card is not reloaded within 1 year for Play Point card
  • Bonus credit in your card will expire in 60 days after the reload date.
  • Cash credit is utilized first followed by bonus credit.
  • There is a charge of AED 5 for a new swipe card.
  • There is a charge of AED 5 for socks that can be deducted by swipe card as cash balance for some of the attractions.
  • Magic Planet reserves the right to the cancel any Magic Planet Card at any time without prior notice.
  • Magic Planet Guests are allowed to only use one Magic Planet Card per Guest.
  • Magic Planet reserves the right to modify the terms and conditions at any time without prior notice.
  • Once the card is recharged with the new balance, there will be no refund
  • Magic Planet reserves the right to ban any Guest who commits any fraudulent act and/or misuses the games machines and/or tampers the games machines, from all Magic Planet premises.