Welcome to Magic Planet, the premier arcade and gaming venue and the largest indoor family entertainment centre in the Middle East.
Do not forget to top up online prior your visit to get more games.
Use your Magic Planet Card to win printed Orange tickets from our extensive number of
redemption games located at all Magic Planet stores, which you can then use to redeem
incredible prizes from our Prize Shop !!
Important Note: Tickets & Cash balance will expire in 6 months if card is not reloaded
Blue Swiper Games can only be utilized on rides, kiddie rides, video games and VR games.
All cash balance and tickets will expire if card is not reloaded within 6 months for regular card.
Bonus credit in your card will expire in 3 days after the reload date.
Bonus credit is utilized first followed by cash credit
Magic Planet reserves the right to the cancel any Magic Planet Card at any time without prior
Once the card is recharged with the new balance, there will be no refund
Magic Planet reserves the right to ban any Guest who commits any fraudulent act and/or misuses the games machines and/or tampers the games machines, from all Magic Planet premises.
Magic Planet Guests are allowed to only use one Magic Planet Card per Guest.
There is a charge of AED 5 for a new swipe card and AED 30 for new wristband
There is a charge of AED 5 for socks that can be deducted by swipe card as cash balance for some of the attractions.
Magic Planet reserves the right to modify the terms and conditions at any time without prior notice.
All promotions and offers are subject to change without notice.
You can only add one card per profile to the wallet on the same Phone (iOS/ Android).
In iOS phones, you will need to click on “Add to Wallet”
In Android Phones, you will need to click on “Save to Phone”
If you add the 2nd card on the same phone, the 1st card will be swapped.
You can add the same card on both the phones (iOS/ Android).
If you have more than one card in the profile, you can add the 1st card on iOS and 2nd card on Android
Card with 0 Balance can’t be added to wallet on both (iOS/ Android).
Android Phones
Make sure that the phone has NFC to be able to use the e-wallet card
Go to settings, Wi-Fi and connections and check if NFC is enabled
Or open the menu on home screen and check if NFC icon is enabled
If you don’t not have G-pay installed on their phones, the user will be directed G-Pay app first, then they will be able to proceed with Save to Phone.
IOS Phones
If you use Chrome browser with IOS phone, then only Gpay wallet will be available
Reissued/ Blocked Cards:
All reissued cards will reflect automatically in the profile, just log out and log in again to the profile to see the new cards
The same applies for the collected online purchased cards from the stores.
However, if you delete the blocked card from the profile. You will need to link it again to the profile
