New Game Points

GET READY FOR A GAME-CHANGER


Introducing Our All-New Game Points

You’ve asked, we listened – and now it’s finally here!


Top up at any Magic Planet Store


Frequently Asked Questions

Starting 12th August 2025, experience brand new ways to play at Magic Planet with your Game Points and Free Games!

Our all-new Game Point system gives you extra value, exciting rewards, and more fun.

1. When will the change from Magic Planet Credits to “Game Points” take effect?

The new Game Points system will start on 12 August 2025.

2. Will the “Free Games” work on all Magic Planet Games?

The new Game Points work on most games, except for Purple swiper games e.g. Skill Games, Bowling, Pool Table, Soft Play, and Air Park.

3. Can I use my “Free Games” at any Magic Planet location?

Yes!The new Games Points can be used at any Magic Planet in the UAE, no matter where you got them.

4. What happens to my current Magic Planet points and balance?

Your balance value will stay the same, but the number of points will reflect the new system. For example, if you had 120 points (worth 30 AED before), you’ll now see 30 points (still worth 30 AED).

5. Will my current bonus points expire sooner?

No, your existing bonus points will retain the same period of validity. The new 3-month bonus expiry only applies to cards loaded after 12 August 2025.

6. Will game prices change with the new points system?

No change in value! Game prices will adjust to match the new Game Point system, so your credit is still worth the same amount.

7. What about my existing free games (like Blue Swipers)?

No worries—your current free games will not be affected. You can use them as usual within their validity period.

8. Are there any extra charges for my Magic Planet Game Card now?

No, there are no extra charges. Standard Magic Planet Game Card fees still apply.

9. Are counter prize values changing?

No, the value of counter prizes remains exactly the same.

10. Can I get a refund if I’m not satisfied with my new Magic Planet package that includes the new Game Points?

Yes, please contact our customer service hotline at 600-599905.