New Game Points
GET READY FOR A GAME-CHANGER
Introducing Our All-New Game Points
You’ve asked, we listened – and now it’s finally here!
With our new and exciting Game Point system, get more of the bonus points you love and none of the game play restrictions you don’t.
Now that’s a win-win!
Limited Time Offer:
Get 100 FREE GAME POINTS with every top up from now till 30 September 2023.
Top up at any Magic Planet Store
Frequently Asked Questions
Starting from 21 May 2023, you can use your bonus points on any game you want – no more game restrictions or coloured swipe limitations. With our all-new Game Point system, we’re bringing you more games, more fun, and more magic!
1. When will the change from Magic Planet Credits to “Game Points” take effect?
This change will take effect starting from 5 September 2023.
2. I’m an existing customer. What will happen to my remaining Magic Planet Credits?
All remaining Magic Planet Credits will be automatically converted to “Game Points” starting from 5 September 2023.
3. Do I have the option to partially convert my remaining Magic Planet Credits to “Game Points” (and retain some as credits)?
No. Customers must either consume all their remaining Magic Planet Credits before the change takes effect starting from 5 September 2023, or convert all remaining Magic Planet Credits to the new “Game Points”.
4. Are “Game Points” valid across all Magic Planet locations?
Yes. “Game Points” are valid across all Magic Planet locations in Oman regardless where the credit-to-point conversion took place or where the package was purchased from.
5. I’m an existing customer. What will happen to my remaining Magic Planet Vouchers?
Magic Planet Vouchers, including but not limited to Free Rides, Bank Offers, Government-Related Offers and etc., will not be affected by this change. Customers can continue to avail Free Rides as per their voucher validity period.
6. Are there additional charges for Magic Planet Game Cards?
No, Magic Planet Game Card fees are not affected by this change. Normal card charges apply.
7. I’m not happy with my new Magic Planet Package with “Game Points”. Can I request for a full or partial refund?
Yes, please contact our customer service hotline at 920006883.