SHARE Terms and Conditions

RECITAL

Majid Al Futtaim Loyalty Program ("SHARE") is operated in EGYPT by MAF For Installation And Management Of Hypermarkets (S.A.E) ("Majid Al Futtaim" or "MAF") representing the Majid Al Futtaim group of Companies. The SHARE rewards mobile application ("SHARE App") that can be available on App Store, Google Play and any other platforms and the SHARE website which is the SHARE rewards program website at: https://www.sharerewards.com/eg ("SHARE website") are offered to the Member conditional upon the Member’s acceptance of these Terms and Conditions ("Terms") as modified from time to time. By accessing and using the SHARE App and / or the SHARE website, you have agreed to all Terms & Conditions.

DEFINITIONS

The following binding definitions shall apply:

• "Account" means the account where Points of a Member will be Earned/Redeemed accessible on the SHARE App and / or SHARE website.
• "Earn" or "Earning" is when a Member is rewarded with Points for making an approved Transaction at a Participating Brand.
• "Enrolment Date" means the date the Member successfully registered with SHARE.
• "Member" or "You" means a person who has successfully registered a SHARE Account in accordance with these Terms.
• "Participating Brand" means Carrefour, VOX Cinemas, Magic Planet, Ski Egypt and MyLi. The current full list is available on the SHARE website: https://www.sharerewards.com/eg and MAF endeavours to update it periodically.
• "Points" means the value of the SHARE rewards programme currency which are accrued by Members of SHARE in consideration of duly making a Qualifying Transaction.
• "Operational Date" means the date of operations of SHARE in Egypt and for any other countries in future phases as decided by Majid Al Futtaim at its sole and absolute discretion.
• The "Minimum Redemption Amount" is 10 SHARE Points (worth 1 EGP or equivalent) to be used against a purchase.
• "Privacy Policy" means the terms and conditions describing how Majid Al Futtaim gathers, uses, discloses, and manages its private customer's data as referenced in Clause 10 below.
• "Qualifying Transaction" means a successful transaction within a Participating Brand or a Partner Programme that is carried out in accordance with the Terms and with applicable laws & regulations after the SHARE Operational Date.
• "Redeem" or "Redeeming" is when a Member uses their Points to pay for goods or services in part or in full in Participating Brands.
• "SHARE ID" means the barcode identifier within the SHARE App.

1. GENERAL TERMS

• MAF reserves the right to change, modify or amend any part of SHARE at any time. This right includes, but is not limited to, the Terms, Partner Programmes, MAF partner affiliation, rules for Earning and Redeeming points, Minimum Redemption Amount, rules for use of rewards, benefits, procedures, Participating Brands, and specific features of promotional offers. Reasonable efforts will be made to ensure the latest version of these Terms is posted on the SHARE website https://www.sharerewards.com/eg and/or https://www.carrefouregypt.com/helpcenter.
• The Member's use of SHARE any time or after any change or variation to the Terms or otherwise will be deemed to be an acceptance by the Member to any modification or update. The Member is solely responsible for remaining knowledgeable of the Terms.
• MAF may change, restrict access to, suspend, or discontinue SHARE or the SHARE App, or any portion of SHARE or the SHARE App, at any time without notice, refuting any liability of whatsoever nature.
• The SHARE App and / or SHARE website may contain links to websites operated by third parties. Such links are provided for your reference only and your use of these websites may be subject to their own terms and conditions.
• The information published on the SHARE App and / or SHARE website might not be complete or it might include inaccuracies or typos. MAF does not represent or warrant that access to the SHARE App and / or SHARE website will be uninterrupted or error-free.
• In no event shall MAF be liable for any direct, indirect, incidental, special, consequential or any damages arising out of or in any way connected with the use of the SHARE App and / or SHARE website.
• SHARE App and / or SHARE website might contain message or communication facilities which are offered to Members. Any opinions, views or statements expressed or made by a Member are those of that Member and not of MAF.
• You agree to indemnify MAF, its affiliates, subsidiaries, shareholders, employees, agents and representatives, and to hold all defended and harmless from any claims, and liabilities including legal costs that may arise from your use or submissions to the SHARE App and / or SHARE Website.
• MAF reserves the right, in its sole discretion, to deny access to the SHARE App and / or SHARE website wholly or partially without any notification with no liability of whatsoever nature.
• SHARE has no predetermined termination date until such time as MAF decides to terminate it, at any time, with or without notice at MAF’s sole discretion.
• Points have no monetary value and cannot be sold or assigned to others or used as value in any other transaction other than those facilitated by SHARE in accordance with the Terms.
• MAF will not be liable to a Member or any other person for any loss or damage resulting from suspension, termination or change of SHARE.
• Without prejudice to any of its legal rights, MAF reserves the right to disqualify a Member from further participation in SHARE if that Member has engaged in misconduct or breached any of the Terms.
• The SHARE App and / or SHARE website is controlled and offered by MAF locally. Those who access or use it from other jurisdictions do so at their own risk.
• You understand and accept that if MAF is required by applicable law or these Terms to notify the Member, You will be duly notified if MAF publishes the notification on the SHARE App or the SHARE Website.

2. MEMBERSHIP – REGISTRATION & JOINING

• SHARE is available to any person over the age of ten (10) years old. However, if the user is under the age of 18, their membership and all dealings within should be made under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
• MAF reserves the right to accept or reject any application for membership in SHARE at its absolute discretion.
• If an application for membership is rejected or cancelled, any benefit that may have accrued to the applicant through SHARE usage will be null and void.
• SHARE is free for registration and is available by downloading the SHARE App and completing the required registration details.
• Members must complete the registration process by providing current, complete and accurate information as prompted by the applicable registration form.
• Membership is not transferable, and any benefits / Points cannot be assigned or transferred to any other Member, unless otherwise in accordance with these Terms.
• Notwithstanding anything to the contrary, MAF may at its sole and absolute discretion (and not the obligation) allow transfer of Points from a Member’s account to another Member’s account.
• In case MAF allows transfer of Points between Members, you understand and accept that:
  a. The minimum allowable shared Points shall be (10) Points;
  b. It is the responsibility of the Member to ensure that the entered recipient email address and any other data required to complete the transfer of Points is correct;
  c. Once a transfer of points is done, transferred Points are non-reversible to the transferor’s Account nor transferable to any other Account;
  d. MAF reserves the right without any demur by the Member to reverse at its discretion any or all of the transferred Points if a Member is found (at MAF’s sole opinion) in breach of any of the Terms. MAF reserves the right to cancel the transfer of Points between Members as and when it deems fit. MAF shall endeavour (without being obligated to) to notify the members of such cancellation, either through publishing on the SHARE Website or SHARE App or through any other means.
• The member hereby understands and accepts that in no event shall MAF be liable for any direct, indirect, incidental, special or consequential damages or any liability of whatsoever nature arising out of or in any way connected with the user’s usage of SHARE or the transfer of points to another member’s account.
• All Points accrued by a Member will be credited to their respective Account only.
• A Member cannot have multiple Accounts. MAF shall have the right without any demur by the Member to amend, adjoin, delete or cancel all or any of the multiple Accounts or accumulated Points of a Member if he / she is found to have created more than one account maliciously or not in accordance with these Terms.

3. EARNING POINTS

• A Member may Earn Points on Qualifying Transactions on or after their Enrolment Date.
• To Earn Points, the Member must have downloaded the SHARE App and filled in the required registration details to activate their Account.
• For Earning in-store, the Member must present their SHARE ID within the SHARE App before payment.
• E-commerce Points Earning requires the Member to log in to their SHARE Account before completing the transaction.
• The Member’s Earn rate varies by Participating Brand and may range from 2.5 points up to 30 points or more per 100 EGP. MAF reserves the right to change the Earn Rate.
• Points may take up to one week to be credited to a Member’s Account. Points Earned may only be Redeemed after being credited.
• Points cannot be Earned on the following:
  a. Financial services products (e.g., ATM, banking, currency exchange)
  b. Gift cards
  c. Bulk sales identified by Carrefour
  d. Carrefour online items sold by third-party suppliers
• MAF may permit Members to earn points by submitting valid original receipts through the SHARE App. MAF reserves the right to reject invalid receipts.

4. REDEEMING POINTS

• Members can Redeem Points in Participating Brands at a rate of 10 points = 1 EGP. MAF reserves the right to change this rate.
• The minimum redemption amount is 10 points (1 EGP).
• Members must log in to the SHARE App and present their SHARE ID before payment to Redeem Points.
• To Redeem Points for a Mall Gift Card, Members must visit the Information Desk at a Majid Al Futtaim Mall.
• Online redemption requires login before completing checkout.
• Redeemed Points are automatically deducted from the Member’s Account.
• Members must have sufficient Points to Redeem.
• Points expire 24 months after Earning or if no activity occurs for 24 months.

5. REDEEMING PART POINTS / PART CASH

• Members may Redeem their Points either in full or partially on a Qualifying Transaction.
• Members Earn Points only on the cash-paid portion of the transaction.
• Members can select the number of Points to Redeem through the SHARE App, subject to the Minimum Redemption Amount.
• For part Points / part cash redemptions in VOX Cinemas, Points redemption is restricted to the full value of an item (e.g., 1 ticket paid with Points, 1 popcorn with cash).

6. Transfer of Member Profiles and Carrefour MyClub Points

• From the Operational Date, existing Members of Carrefour MyClub will be automatically transferred to SHARE, including Name, Date of Birth, Telephone Number and Email Address.
• Any Carrefour MyClub Points accrued will be transferred to SHARE Points at a 1:1 ratio.
• Transferred Points will expire 24 months from the Operational Date.
• Existing MyClub Points can be redeemed in Participating Brands.

7. RETURNS

• Any item purchased with Earned SHARE Points or paid for with Points shall be returnable under the respective Participating Brand’s policy.
• Points will not be Earned on refunded products.
• If the item was purchased with Points, equivalent Points will be deducted when the return is processed.
• If insufficient Points exist for deduction, the Account will be suspended for verification.
• Refunds may be issued in Points or per the brand’s existing refund policy.

8. CLOSURE & TERMINATION

• MAF may suspend, close, or terminate a membership or accumulated Points at its discretion.
• When a Member does not transact for 24 months, their Account is marked "Lapsed."
• Between 24 and 36 months, reactivation is possible but Points remain expired.
• After 36 months of inactivity, the Account becomes "Archived" and requires new registration.
• Members may cancel membership at any time by calling SHARE Hotline or Email.
• Membership terminates upon death or bankruptcy. Points become void.

9. FAIR USE

• SHARE is intended to reward individual customers who participate with Participating Brands.
• No collective group or corporate use is permitted.
• Exceptional or out-of-the-ordinary activity may lead to suspension pending verification.
• Misuse may lead to permanent deletion of the Account and forfeiture of Points.
• MAF reserves the right to legally pursue individuals or organizations for misuse.
• MAF may suspend, delete, or modify any Member’s Account or the entire SHARE programme at its discretion, leading to forfeiture of Points and benefits.

10. PRIVACY POLICY

• Majid Al Futtaim shall endeavour to diligently protect a Member’s privacy. Majid Al Futtaim Privacy Policy is available at: https://www.majidalfuttaim.com/privacy and https://privacy-center.majidalfuttaim.com. By using SHARE, you confirm that you have read, understood, and agreed to Majid Al Futtaim Privacy Policy.